COVID-19 DENTAL SERVICE RECOVERY

Kaiser Permanente Dental offices have all reopened with more capacity to serve our members. We have expanded our hours of operation to Monday through Saturday, 7 a.m. to 6 p.m., and Sunday, 8 a.m. to 4:30 p.m., at some locations.

Watch the video below to learn about safety measures we’ve implemented in our dental facilities and what to expect at your next appointment.

URGENT AND EMERGENCY SERVICES

The following dental facilities will provide urgent and emergency dental services, in addition to general dentistry:

Some examples of urgent and emergency dental conditions and services include:

  • Cavities that could lead to pain if not treated
  • Replacement of temporary fillings
  • Temporary crowns
  • Broken removable prosthetics, such as dentures, that are affecting function (like chewing)
  • Non-aerosol-generating procedures, such as final cementation of crowns and bridges and orthodontic care

Keeping you safe

Your health and safety remain our top priority. In addition to environmental changes, such as installing sneeze guards and air filters, and thorough cleaning, our dental offices now have additional safety protocols in place to protect members’ health, including:

  • Important COVID-related screening questions at all entrances
  • Required masks for members and staff
  • Temperature screenings at selected entrances
  • Modified check-in process, allowing patients to wait in their cars
  • Expanded hours and days to promote more physical distancing
  • Limited aerosol-generating procedures

Getting care

  • If you have a dental emergency or urgent concern, please call Member Services, 24 hours a day, at 1-800-813-2000.
  • For more information about COVID-19 and staying safe, visit kp.org/coronavirus.