Virtual Dentistry

There’s a new quick and convenient way to connect with your dental care team, anytime, anywhere. Save time by getting answers or advice for non-urgent dental questions – virtually.

LEARN MORE

CARE FROM THE
COMFORT OF HOME

• New or ongoing dental symptoms
• Your dental history
• Any non-urgent next steps you may need to take

Virtual dental care comes with no copay and is fully integrated with your entire care team and electronic health record.¹

¹When you receive care at a Kaiser Permanente Dental facility.

INTRO TO VIRTUAL DENTISTRY

VIRTUAL DENTAL
OPTIONS

• 24/7 telephone advice
• Emails through kp.org or the Kaiser Permanente app for non-urgent issues²
• Telephone or video appointments (after an initial assessment)^1,3

¹When you receive care at a Kaiser Permanente Dental facility.
²Email capability is available for members with both Kaiser Permanente medical and dental coverage who are registered on kp.org.
³When appropriate and available.

ADVICE AND APPOINTMENTS

For dental advice or to schedule an appointment, choose one of the following options and complete these steps:

MOBILE

CALL MEMBER SERVICES AT
1-800-813-2000 (TTY 711)

E-MAIL FOR
DENTAL ADVICE

Through kp.org

Go to “Message Center.”
Select “New Message.”
Select “Managing my care.”
In the “To” field, use the drop-down arrow to
select “Dental Advice.”

Through the Kaiser Permanente app

Select “Online Care.”
Select “Email your Doctor’s Office.”
Select “Doctor’s Office.”
In the “To” field, use the drop-down arrow to
select “Dental Advice.”