Virtual Dentistry

There’s a new quick and convenient way to connect with your dental care team, anytime, anywhere. Save time by getting answers or advice for non-urgent dental questions – virtually.

LEARN MORE

CARE FROM THE
COMFORT OF HOME

• New or ongoing dental symptoms
• Your dental history
• Any non-urgent next steps you may need to take

Virtual dental care comes with no copay and is fully integrated with your entire care team and electronic health record.1

1When you receive care at a Kaiser Permanente Dental facility.

INTRO TO VIRTUAL DENTISTRY

VIRTUAL DENTAL
OPTIONS

• 24/7 telephone advice
• Emails through kp.org or the Kaiser Permanente app for non-urgent issues2
• Telephone or video appointments (after an initial  assessment)1,3

1When you receive care at a Kaiser Permanente Dental facility.
2Email capability is available for members with both Kaiser Permanente medical and dental coverage who are registered on kp.org.
3When appropriate and available.

ADVICE AND APPOINTMENTS

For dental advice or to schedule an appointment, choose one of the following options and complete these steps:

MOBILE

CALL MEMBER SERVICES AT
1-800-813-2000 (TTY 711)

E-MAIL FOR
DENTAL ADVICE

Through kp.org

  • Go to “Message Center.”
  • Select “New Message.”
  • Select “Managing my care.”
  • In the “To” field, use the drop-down arrow to
    select “Dental Advice.”

Through the Kaiser Permanente app

  • Select “Online Care.”
  • Select “Email your Doctor’s Office.”
  • Select “Doctor’s Office.”
  • In the “To” field, use the drop-down arrow to
    select “Dental Advice.”