
DENTAL CHOICE (PPO)
Our Dental Choice (PPO) plan gives you access to one of the largest provider networks in the nation. Choose from more than 415,000 participating dentists nationwide. Or find a dentist closer to home with your choice of more than 9,300 dentists in Oregon and Washington. Find a dental provider in the Dental Choice (PPO) directory.
Sign on to the Dental Choice (PPO) member portal to access a number of functions including viewing enrollment summaries and claims.
MEMBER RESOURCES
VIRTUAL VISITS FOR PPO MEMBERS
Kaiser Permanente Dental Choice PPO members can receive 24/7 virtual dental care through Teledentistry.com – virtual visits when your dentist is not available.
Learn more or call (866) 724-0623 with questions or to schedule a virtual visit.
IMPORTANT INFORMATION FOR MEMBERS
- Results from your provider search do not guarantee that a provider is a current participant in Kaiser Permanente’s PPO network. Before you schedule an appointment, we recommend you call the provider or Customer Service at 1-866-653-0338 to confirm that the provider is currently in our PPO network.
- Please note, effective January 1, 2023, the customer phone number and address for PPO Dental claims will be changing.
- Customer Service: 866-653-0338 (Mon – Fri, 7 a.m. to 7 p.m. PST)
- Claims Address: P.O. Box 6927, Columbia, SC 29260
- Participating providers have agreed to file claims for you. If your dentist does not participate in our network, you may need to file a claim yourself. When you visit a nonparticipating dentist, take a claim form with you and your dentist can help you fill it out.
IMPORTANT INFORMATION FOR PROVIDERS
- Go green and paperless with the Dental Provider Web Portal.
- If you would like to sign up for the Provider Web Portal, please contact the Insurance Program Support Center at 866-653-0338.
- View and download the Provider Portal Guide (PDF).