When you have a question or concern about your care or service, please tell us right away. You can talk directly to the office manager where you receive your care. For information about your dental benefits or how to file an emergency claim, call Membership Services, from 8 a.m. to 6 p.m., Monday through Friday (except holidays) at 1-800-813-2000. Or visit kp.org and send us an email.
For information about Dental Choice call 1-844-621-4577.
To order new PPO ID cards, please email KPIDcard@paisc.com and provide the member’s name and Health Record Number (HRN). ID cards will be sent directly to the member.
We provide free language interpretation services. Call 1-800-324-8010, and we’ll arrange for an interpreter to join the call. For TTY, call 711.
For more information about finding the right dental plan for your business, please contact a broker/producer or a Kaiser Permanente sales representative.
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